INTEGRATION SPECIALIST (M/F)

Virovitica, Croatia

We're growing fast and pushing boundaries across the EU. What began as a local Croatian idea has evolved into one of the leading European fintech platforms that brings a wide range of financial services to millions of users. Driven by innovation and a clear vision, we keep expanding into new markets, building new features, and proving that great ideas can travel far. From everyday payments and money transfers to Aircash Mastercard, we make managing money easy, wherever life takes you.

We're not just a fintech. We're a team that mixes serious tech with just the right amount of fun. The ones who challenge complexity and find smarter ways to get things done.

Different backgrounds, one shared goal: make everyday payments faster and more effortless.

No forms, no nonsense. Just freedom at your fingertips.

We are looking for an experienced Integration Specialist who will help bridge the gap between business, product, integrations, and customer experience. In this role, you will ensure that every new service not only works technically, but also delivers clear value and an intuitive experience for end users.

Key Responsibilities:

  • Define and document user journeys, including alternative flows and edge cases
  • Identify potential user experience issues before development starts
  • Participate in User Acceptance Testing (UAT) and service validation activities
  • Visit partners and points of service to understand real-world service usage
  • Participate in early-stage discussions with Product, Sales, Compliance, and other stakeholders to analyze new products, services, and integrations from the end-user perspective
  • Review existing services and propose improvements to usability, adoption, and customer satisfaction
  • Analyze competitors and market practices to identify opportunities for product enhancement
  • Gather and analyze user, partner, and operational feedback to drive continuous improvement in customer experience and service quality
  • Contribute to the development of End User Integration methodologies, standards, and best practices

Qualifications you bring:

  • 3+ years of experience in Integrations, Product Management, Business Analysis, or similar roles
  • Strong understanding of digital products and customer experience principles
  • Ability to understand both business and technical requirements
  • Experience in process analysis and documentation
  • Strong analytical and problem-solving skills
  • Experience working with Jira, Confluence, and similar collaboration tools
  • Excellent written and spoken English
  • Nice to have: 
    • Experience in fintech, payments, banking, or regulated industries
    • Understanding of REST APIs and integration concepts
    • Basic SQL knowledge
    • Experience in user research, service design, or process optimization
    • Experience working with international partners and multiple markets

What we bring to the table:

Innovation drives us, and we never stop asking "what's next?".

And because great work deserves great perks, here's what you can expect from day one:

  • Growth isn't a buzzword here. You'll have access to real learning opportunities, both inside and outside the company
  • Open feedback is part of our culture; we grow by listening, learning and sharing with each other
  • Tasty, freshly prepared lunches every day, with options to suit different tastes and preferences
  • Start your day off right — coffee, tea, fresh fruit, and snacks are waiting for you every morning in the kitchen
  • Annual health check-ups to help you take care of your health without extra hassle
  • A fully covered Multisport card and sports activities like padel to make staying active easy and enjoyable
  • Christmas and Easter bonuses that bring a little extra ease to the holiday season
  • For parents, extra support and time off for those milestone moments — from baby bonuses to the first days of kindergarten or school
  • Extra vacation days to give you more time to unwind, recharge and do what you enjoy most

Step into a role where your ideas make an impact, your work has meaning, and every day brings something new to build or improve.

INTEGRATION SPECIALIST (M/F)

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INTEGRATION SPECIALIST (M/F)

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